Frequently Asked Questions

Frequestly Asked Questions Banner


Browser caching may cause your shopping cart to not display products right away. If you aren't seeing your products in your shopping cart, go to https://temporarytattoos.com/checkout/cart to complete checkout.

TATTOOS

How long do temporary tattoos last on skin?
Our temporary tattoos last about 3 days, depending on the size and placement of the tattoo. Temorary tattoos last much longer when applied in an area that isnt rubbed often. For the best application of your tattoo, be sure your skin is dry,  and free of oil, lotion and makeup, since temporary tattoos apply best to clean, dry skin. Try to choose a smooth, hair-free area of skin that doesn’t crease or stretch when you move. Once applied, temporary tattoos are waterproof, so they won’t come off in the shower, pool, or in that water gun fight with your family! Temporary tattoos can be easily removed with a bit of rubbing alcohol, hand sanitizer, baby oil or even with a few strips of transparent household tape.

Are temporary tattoos safe for application on my skin?
Of course! These temporary tattoos are so safe, that we have applied them to babies. All of the temporary tattoos we manufacture are safe and non-toxic. We use FDA certified colorants and all products exceed US, Canadian and European Union safety standards for cosmetic and toy products. Certification documentation is available upon request.

How are temporary tattoos applied?
Temporary tattoos are fast and easy to apply; all you need is water. Your skin should be clean, dry and free of lotion, oils and makeup. First, remove the clear, protective top sheet. Then, press the tattoo firmly onto your skin with the design facing down. Hold a wet cloth against the back of the tattoo, press down and make sure to wet the paper thoroughly. Wait 30 seconds and slowly peel off the paper backing. Gently rinse the image with water for the best results and allow the temporary tattoo to dry before touching or covering with clothing. Every TemporaryTattoos.com tattoo has application instructions printed on the back as well.

How are temporary tattoos removed?
You can easily remove temporary tattoos with rubbing alcohol, hand sanitizer, baby oil, or transparent household tape. Temporary tattoos are resistant to water and most soaps to ensure that they last about 3 days.

ORDERING

How can I check on the status of my order?
You will receive an order confirmation email immediately after placing your order. A follow up email with a shipment date and details will be sent when your order ships. Please add [email protected] to your ‘safe senders’ or ‘safe recipients list’ to ensure delivery of emails. If you wish to check the status of an order, feel free to email our Customer Service Team at [email protected] or call 1-877-776-5136 or 1-520-584-0001 (Local/International)  Monday - Friday from 6:00am to 5:00pm MST. Please remember that standard production time for regular custom temporary tattoos is 5 business days and in-stock temporary tattoo orders are fulfilled within 2 business days. Because we print all types of custom tattoos, talk to us about production times for special orders or special requests. This production time should be added to your selected shipment time to determine your estimated or guaranteed delivery date.

When will my tattoos ship?
In-stock temporary tattoo orders ship within 2 business days.

Regular custom temporary tattoo orders ship in just 5 business days, guaranteed!

Custom tattoos with special effects have a longer production time:

  • PrismFoil tattoos ship 11 business days after art approval
  • Glow in the Dark tattoos ship 10 business days after art approval
  • Glitter tattoos ship 7 business days after art approval

Once we receive final approval on artwork, production on your custom tattoos begins on the next business day. To determine your delivery date, add the production time to the shipping time you have selected. Guaranteed 5 business day shipment excludes special circumstances such as proofs, special packaging, temporary tattoos with special effects (mentioned above), changes, and payment delays. Here are some guidelines to help you figure out when you should be expecting your temporary tattoos:

Proofs. We do not automatically provide digital proofs for custom tattoo orders. Our in-house art department will ensure that your artwork is set-up and ready for print for no additional charge. If you require a proof of your artwork, please leave a note in the special instructions when placing your order online. A proof may delay shipping your order by 1-2 business days. Email proofs are free upon request.

Changes: Any change that is requested after you have place your order and submitted artwork may delay production time and will be subject to a change fee.

Special Packaging. Your custom temporary tattoos will be individually cut to size, rubber-banded in bundles of 200, chipboarded in 100's and bagged in bulk. If you require another type of packaging please contact us. Allow up to 10 additional business days for special packaging.

Special Effects: We offer some really cool effects on temporary tattoos, including custom glitter, glow in the dark, or PrismFoil. These take a little more production time, but it’s well worth the wait!

Payment: Payment is required online at the time of your order. Business days exclude holidays and weekends.

Need your tattoos quickly? Faster production time is available for an additional rush fee. Please contact Customer Service at 1-877-776-5136 or 1-520-584-0001 (Local/International) Monday - Friday from 6:00am to 5:00pm MST or send an email to [email protected] if you have any questions about these exclusions or for rush production details.

Can I make my own custom temporary tattoos?
Of course, whether you are interested in a company logo or a unicorn riding a spaceship, we have you covered!  You can make custom temporary tattoos of any image you own, from personal photos to original artwork and logos. Just select the size and quantity of tattoos you would like to order, and then upload the image. It's that easy!

What sizes are available for custom temporary tattoos?
You can make custom temporary tattoos in almost any size! The smallest size is 1.5 inches by 1.5 inches and there is no limit to how large we can make tattoos. For questions regarding ordering other sizes, please contact Customer Service at 1-877-776-5136 or 1-520-584-0001 (Local/International) Monday - Friday from 6:00am to 5:00pm MST or send an email to [email protected] 

What is the difference between imprint size and trim size?
A 1/8” margin between the printed image and the edge of the paper, on all four sides, is required for all custom temporary tattoos up to a 3" paper size. Therefore the custom temporary tattoo itself is 1/4” smaller than the paper size selected (ex. a 2”x2” tattoo has a 1.75”x1.75” imprint area).  A 3/8” margin between the printed image and the edge of the paper, on all four sides, is required for all sizes over a 3" paper size (ex. a 3”x3” tattoo has a 2.625x2.625” imprint area). This applies to any custom temporary tattoo size you order.

How many colors can be used?
All regular temporary tattoos are printed in full color, using CMYK 4-color process, so your design can have as many colors as you would like. We include all of our white ink options at no additional cost. Because we use special and proprietary skin-safe ink, we cannot match PMS colors. We can however, come very close and help you understand our color tolerances if you call us. Custom backs are free in greyscale with an additional fee for color backs.

Will I receive a proof of my artwork for custom temporary tattoos?
We do not automatically provide digital proofs. TemporaryTattoos.com has a fully-staffed, professional art department that will make any touch-ups necessary without charge to you.  If you need a proof, please make a note in the special instructions when you order online. Requested proofs need to be approved via email and returned before we can process your order. Once you approve the proof, we are not liable for any errors or changes made. A proof may delay shipping your order by 1-2 business days.

What are the custom temporary tattoo white effect options?

White ink can be tricky with temporary tattoos. Feel free to call us if you are unclear how to proceed!

We offer three white ink options free of cost:

  • Some tattoo types have white ink options, which will change how vibrant the image will show on your skin.  Please make note of how you would like the white ink used in the special instructions so our printing team knows exactly what you want your tattoo to look like.

    • No white ink: Any white areas in the design will be clear when applied to the skin, and your skin color will show through.
    • Spot white ink: The tattoo will be printed with white ink where specified in the “Special Instructions.”
    • Flood white ink: The entire image is printed with white ink behind the design. When the tattoo is applied, the colors will be vibrant and the white areas will be white.

    Please note we do not print with a white background unless otherwise specified.

    A 1/8” margin between the printed image and the edge of the paper, on all four sides, is required for all custom temporary tattoos up to a 3" paper size. 

Are there any charges for artwork touch-up or set-up for custom temporary tattoos?
There are never any charges for touch-up or set-up of your artwork.

Can I have my website or other information printed on the back of my custom temporary tattoos?
Yes! We will print your website, social media accounts, a promotion code or any other information for free, in black ink, on the back of your custom temporary tattoos. Please note this information in the 'Custom Back' field when you place your order and upload your artwork. A 4-color back is available for an additional charge. Please note: we cannot ensure compliancy when a custom back is used.

Can you make Prismfoil, glitter, glow-in-the-dark, sugar or neon custom temporary tattoos?
Yes! Please see our Custom Tattoos page to place your order online, or contact Customer Service at 1-877-776-5136 or 1-520-584-0001 (Local/International) Monday - Friday from 6:00am to 5:00pm MST. Send an email to [email protected] for additional pricing and production times. You can find in-stock glitter, glow in the dark, Prismfoil, neon and scented temporary tattoos which are ready to ship, too! 

What artwork formats do you accept for custom temporary tattoos?
We can work with any type of digital file you have available, except for CorelDraw files (.cdr) or artwork saved in Microsoft Office (.doc, .ppt, .exc). We prefer files to be high resolution, color-corrected flattened CMYK. If the file is a .jpg, .tiff, or .psd, please be sure they are at least 300dpi at the size you want printed. Vector .eps and .ai files should have the fonts outlined and all placed images embedded.

How are my custom and in-stock temporary tattoos packaged?
Each custom temporary tattoo is individually cut to size and has a clear, protective cover. Custom temporary tattoos are bundled in quantities of 200 and bulk bagged. In-stock temporary tattoos are delivered in a protective polybag or package. Special packaging is available. Give us a call and we can work out just about any package no matter how complicated. 

Can I request samples before placing an order?
We do not produce pre-production samples; however, we can certainly send you some random samples of in-stock temporary tattoos. Please email your complete shipping address and phone number to [email protected] and we’ll be happy to send those out. Our sample requests are generally fulfilled within 2 business days and shipped via United States Postal Service. If you would like to receive samples sooner than this, please provide your carrier account number.

What are the minimum/maximum custom temporary tattoo quantities that I can purchase?
The minimum order quantity for regular custom tattoos is 100 pieces per design. There is no maximum order size. Because we print over 7 million tattoos per day, we can accommodate any order. If you’d like a custom temporary tattoo size that you do not see available to order online, just call in and we will make it happen. Got a challenge? We welcome it and will get you a custom quote. If you find a current lower price on comparable custom temporary tattoos, we will match the price and beat it by 10% - guaranteed.

PAYMENT

What methods can I use to pay for my temporary tattoos?
We accept most major credit cards including Visa, MasterCard, Discover, AMEX, PayPal or wire transfer (may be subject to additional charge).  If you are a school or government agency, you can send us your purchase order on your school/government letterhead to be invoiced. Please contact Customer Service with any questions or concerns at 1-877-776-5136 or 1-520-584-0001 (Local/International) Monday - Friday from 6:00am to 5:00pm MST

 

TAXES

 

Do you charge sales tax?
Orders with a billing address in the State of Arizona in the United States will be taxed at a rate which is currently 6.1%. There are no sales taxes in the rest of the United States. International shipments may have regional taxes required. 

 

Are International duties and taxes included in the price of my order?
All recipients of International shipments from TemporaryTattoos.com are responsible for any taxes and import duties, where applicable, that may be charged in the country to which the order is shipped. As with any International shipment, your national customs authority may detain the merchandise and delay its arrival while assessing appropriate duty charges. These taxes and duties differ in each country. Please contact your customs authorities for more information.

RETURNS / REFUNDS / GUARANTEES

What is the return / refund policy?
TemporaryTattoos.com delivers innovative, high-quality products and stands behind all of them with a 100% Unconditional Satisfaction Guarantee. This guarantee means that if you are not satisfied with any purchase for any reason at any time, contact us and we will replace the product, credit your account, or refund your purchase price. We aren’t happy unless you’re happy!

What is the lowest price guarantee?
Nobody beats our prices. If you find a current lower price on any comparable product we offer, we will match the price and beat it by 10% - guaranteed.

 

SHIPPING

 

How much is shipping and handling?
Economy shipping is free for online domestic orders over $10 and international orders over $40 (Max $100 discount for shipping)! Shipping costs may apply for all International orders and many options are available.

 

What shipping options are available?
We offer a variety of Domestic and International shipping options through the United States Postal Service (USPS) and Federal Express (FedEx). Please note whether a shipment option is guaranteed or an estimate. We will also ship by your carrier of choice when you provide your account number and any other necessary information to do so. This does not apply to our U.S. free shipping offer.

 

What are the U.S. (Domestic) shipping times for the options offered?

 

  • USPS First Class Mail (3-4 business days; estimated)
  • FedEx Ground (1-5 business days depending on location; estimated).
  • Charges apply if you choose any of the following expedited FedEx Domestic shipping options:
    • FedEx Priority Overnight (10:30am next business day for most locations; guaranteed)
    • FedEx Standard Overnight (3:30pm next business day; guaranteed)
    • FedEx 2Day (2 business days; guaranteed)
    • FedEx Saver 3Day (3 business days; guaranteed)

 

You will see the cost and estimated delivery times displayed in the shopping cart for the options available for your order. Please add production time (5 business days) for custom regular temporary tattoos or in-stock fulfillment (2 business days) to shipping time to determine your estimated delivery date

 

What are the International shipping times for the options offered?
The options include:

 

  • FedEx International Priority Express (2-5 business days; guaranteed)
  • USPS Express Mail International (3-5 business days; estimated)
  • FedEx International Economy Express (3-6 business days; guaranteed)
  • FedEx International Ground (4-7 business days; Canada only; guaranteed)
  • USPS Priority Mail International (6-10 business days; estimated)
  • USPS First Class International (7-21 business days; estimated)

 

You will see the cost displayed in the shopping cart for the options available for your order. Please add production time (5 business days) for custom temporary tattoos or fulfillment for in-stock temporary tattoos (2 business days) to shipping time to determine your estimated delivery date.

 

Will my order be tracked?
Yes! All FedEx shipping options include Domestic & International delivery tracking. All USPS Domestic shipments are tracked. All USPS International shipping options (with the exceptions of First Class International Mail and Priority Mail International Small Flat Rate Box) are tracked until they leave the US.

 

Are the delivery times guaranteed by FedEx & the USPS (United States Postal Service)?

 

  • All FedEx shipping services have delivery time guarantees except for FedEx Ground Service.
  • USPS First Class Mail & Priority Mail services, domestic or international, have no delivery time guarantees.
  • USPS Express Mail has guaranteed delivery time on all domestic shipments.
  • USPS Express Mail International delivery time is guaranteed only to certain countries (Australia, China, France, Great Britain & Northern Ireland, Hong Kong, Japan, Republic of Korea [South Korea], Singapore and Spain).


SAFETY / COMPLIANCE

Are TemporaryTattoos.com tattoos and other products safe?
You bet! All temporary tattoos exceed US, Canadian & European Union safety standards. Color additives have been approved by the US Food and Drug Administration (FDA) as cosmetics. This means the FDA has determined they are safe for “direct dermal contact”. All TemporaryTattoos.com tattoos are manufactured in the United States. Every product package and individual temporary tattoo contains ingredient information as required by the FDA. Further, the reverse side of every individual tattoo has a link to a website where any concerns about safety can be reported by the consumer with the product number. Safety testing documentation is available upon request.

Is TemporaryTattoos.com compliant with social accountability requirements?
Yes! Many systems and processes are in place to support social accountability requirements including those in national, state and local laws. TemporaryTattoos.com complies or exceeds all social audit and good manufacturing practice audits. These include provisions regarding: child labor, forced and compulsory labor, health and safety, freedom of association and right to collective bargaining, discrimination, disciplinary practices, working hours, remuneration and management systems.

CERTIFICATIONS

What does a G-7 Master Print Qualification mean?
G7 is a specification defined by the Print Colorimetrics Working Group of IDEAlliance, a nonprofit association that identifies best practices for efficient end-to-end digital media workflows — from content creation through distribution. Qualification begins with a complete survey of the production process, including press, plating and proofing.